Implementing AI in your business is a major step toward digital transformation and naturally, it comes with questions. Below are 10 of the most common questions our clients ask the OneXBots team, along with clear and practical answers:
1. What is an AI employee?
An AI employee is a virtual assistant that operates automatically. It’s trained using your internal data to perform tasks like customer service, sales, marketing, and internal management—just like a real employee.
2. Does AI completely replace humans?
No. AI supports and relieves your team from repetitive tasks, allowing humans to focus on strategic, creative work and more complex situations.
3. I’m not tech-savvy, can I still use it?
Yes! OneXBots is designed for non-technical users. You can build and manage your AI with simple drag-and-drop tools—no coding or deep IT knowledge required.
4. Is my business data safe?
Absolutely. OneXBots guarantees strict data security, with role-based access control and encryption that meets international standards.
5. Can AI respond in line with my company culture?
Yes. Your AI employee is trained to reflect your brand voice, use your preferred vocabulary, and you can fully customize how it responds to match your company culture.
6. Can I update the AI’s knowledge or scripts anytime?
Yes. You can easily update content, revise workflows, or add new data at any time—without needing a developer.
7. Is it expensive?
Not at all. Compared to hiring a full-time employee, an AI employee is far more cost-effective and it works 24/7 without breaks.
8. Does it take long to deploy?
No. For small to medium businesses, deployment typically takes just 2–5 days. The OneXBots team provides step-by-step onboarding support.
9. What channels can OneXBots AI employees work on?
Many! Facebook, Zalo, websites, email, internal chat platforms, etc.. OneXBots helps you unify communication across all channels.
10. Can I try it before going all in?
Definitely. OneXBots encourages businesses to start with a pilot role, test the solution for free, and evaluate the results before scaling up.
Related aticles:
- Is it difficult to maintain brand voice when using AI?
- Checklist to prepare for deploying AI staff in your business
Conclusion:
We hope these 10 questions have helped clear up some of your concerns about using AI in your business. Still have doubts? Contact OneXBots today for a personalized consultation and a free trial!